Returns

110% store credit

we offer the option of a 110% store credit with no expiry date for full priced items purchased online within 14 days of receipt of goods.  we do not offer returns on any discounted items, including any promotional discounts.

please email us to redeem your 110% credit note

 

Refunds

we offer refunds on full priced items purchased online within 14 days of receipt of goods. goods must be in original condition and include original packaging. 

once your refund has been processed, depending on your payment method, please allow up to 3 business days for the funds to appear back into your account.

we do not offer refunds on gift cards or any discounted items, including any promotional discounts.

  

Faulty items

if your item arrives damaged this needs to be reported within 14 days of receipt for replacement, repair or refund. goods with manufacturing faults after wear need to be reported within 3 months of purchase for repair if possible or replacement. please note that items which have been damaged as a result of incorrect garment care or general wear are not considered to be faulty. 

please email us to report a faulty item

 

Please Note:to be eligible for a refund or exchange, your item/s must be unused and in original condition.

General Enquiries : INFO@SOMEthingwonderful.store